Warranty

In accordance with the statutory provisions, the warranty period is 2 years from the date of delivery. In general, the warranty periods promised for the product description apply.

We accept no liability for defects and damage caused by improper use, non-observance of application instructions, or wilful or negligent mishandling, as well as improper installation and damage caused by external influences. This expressly includes the improper cleaning of window films.

Window films must be kept as dust-free as possible during installation. Minor inclusions of dirt particles and dust particles are product and installation-related and unavoidable and are not grounds for complaint. This is mainly the case when the window films are installed outdoors. The effect and service life are not impaired by this.

No liability is accepted for any damage after installation of films. This applies in particular to glass breakage. The assumption of costs - of any kind whatsoever - is expressly excluded. Technical information on the products always refers only to the manufacturer's non-binding specifications. Installation instructions must be expressly observed and complied with. If necessary, Armolan Europe GmbH must be consulted prior to installation. External films must be sealed at the edges with neutrally cross-linked silicone after installation in order to maintain the warranty.

The provisions of § 377 HGB remain unaffected in relation to merchants. The customer must inspect the goods for correctness, intactness and completeness immediately, but at the latest within 7 days of receipt. Complaints must be made in writing to info@armolan.de. If a complaint is not made within 7 working days, the goods shall be deemed to have been accepted in accordance with the contract, unless the defect was not recognisable even when inspected with reasonable care.
Product guarantee
Warranty period

For all professionally installed window films purchased from us, Armolan Europe GmbH provides a guarantee from the date of original installation for both commercial and private applications:

    for exterior films* when installed vertically (90 degree angle):
        for a period of five (5) years

    for exterior films* installed on sloped glazing (45 to 89 degree angle):
        over a period of three (3) years

    for interior films:
        over a period of ten (10) years

    for security films:
        over a period of ten (10) years

    for the "Daytona" car tinting films**:
        over a period of seven (7) years

    for the "Eldorado" car tinting films**:
        over a period of ten (10) years

    for the car tinting films** "Ventura IR":
        over a period of ten (10) years

a guarantee against peeling, cracking, delamination and demetallisation***.

This warranty does not cover defects or damage caused by poor or faulty installation and/or not installed in accordance with the manufacturer's instructions.
Warranty claims

The following provisions apply to warranty claims for defective films:

We require the following to process a claim:

    Original invoice
    Product description
    Roll number(s)
    Sample(s) of the claimed film
    Detailed description of the defect(s)
    Quantity / number of film(s) complained about

On request, the entire film complained about must be returned to Armolan Europe GmbH.

After analysing and evaluating the submitted sample(s) of the claimed film(s), a warranty claim will be confirmed or rejected as unfounded.
Reimbursement of confirmed warranty claims

If a warranty claim for a product defect is confirmed after an inspection by Armolan Europ GmbH, a credit note in the maximum amount of the current sales price will be credited to the customer's account.

* A silicone joint with neutral cross-linking silicone must be applied to the edges of the exterior films to prevent any oxidation. This is mandatory in outdoor areas to guarantee the warranty.

** The guarantee does not cover general colour change or fading due to gradual lightening caused by the manufacturing process. Furthermore, the warranty does not apply if the installation violates local vehicle tinting regulations and laws, or if the film has been improperly or incorrectly installed.

*** Only for metallised films.